YOUR QUESTIONS, ANSWERED

Frequently Asked Questions

  • We provide individual counseling, couples counseling, family & child counseling, and play therapy. See more on Our Approach page.

  • Thrive Mental Health accepts most major insurance plans, including Aetna®, Cigna®, Blue Cross Blue Shield®, and UnitedHealthcare®.

    If your plan isn’t listed, ask us about your options, we’re happy to help check benefits.

    Email thrivementalhealth1@gmail.com or call 618-722-9173

  • Thrive Mental Health is open Monday to Friday from 11:00 AM to 7:00 PM. The office is closed on Saturdays and Sundays.

  • Yes, we offer teletherapy appointments, making professional counseling accessible wherever you are.

  • Counseling, also known as therapy, is a collaborative process between a client and a trained mental health professional. It provides a safe, confidential, and supportive space to explore personal challenges, gain deeper self-understanding, and develop healthier ways of coping. Through this process, individuals, couples, and families can work toward improved emotional well-being, stronger relationships, and meaningful personal growth.

    Counseling can help you by:

    • Providing support: Offering a non-judgmental, compassionate space to talk openly about thoughts, feelings, and struggles.

    • Understanding patterns: Helping people recognize how past experiences, beliefs, or behaviors may influence their present life.

    • Developing coping skills: Teaching strategies to manage stress, anxiety, depression, relationship issues, or other challenges.

    • Promoting growth: Encouraging personal insight, healthier relationships, and greater well-being.

    • Working toward goals: Supporting clients in setting and achieving goals that align with their values and desired life changes.

    Counseling can look different depending on the approach (such as cognitive-behavioral therapy, person-centered therapy, or family systems work), but the overall goal is to improve mental health, strengthen relationships, and enhance quality of life.

  • You don’t have to wait for a crisis to seek therapy. Many people come to counseling when they feel overwhelmed, stuck, or want extra support. Therapy may be helpful if you are:

    • Feeling stressed, anxious, or down most of the time

    • Having difficulties in relationships or communication

    • Struggling with a major life change or loss

    • Wanting to break unhelpful patterns or habits

    • Seeking personal growth and self-understanding

    Anyone can benefit from therapy—whether you’re working through a challenge or simply want to strengthen your overall well-being.

  • Counseling is a supportive and collaborative process. In your first sessions, your counselor will get to know you, listen to your concerns, and work with you to set goals. Over time, you can expect to:

    • Talk openly in a safe, confidential space

    • Gain new insight into your thoughts, feelings, and patterns

    • Learn practical tools and coping strategies

    • Receive support as you work through challenges

    • Experience personal growth and improved well-being

    Every counseling journey looks a little different, but the focus is always on helping you move toward the changes and growth that matter most to you

  • Counseling can support people through a wide range of challenges, including:

    • Anxiety, stress, and depression

    • Relationship or family conflicts

    • Grief and loss

    • Trauma and past experiences that still affect you

    • Life transitions, such as career changes, divorce, or parenting struggles

    • Low self-esteem or self-confidence

    • Coping with anger, shame, or other difficult emotions

    • Personal growth, identity, and self-discovery

    You don’t need to face these challenges alone—counseling provides a safe, supportive space to work through them and move toward healing and growth.

  • The length of therapy depends on your goals and needs. Some people find relief in a few sessions focused on a specific issue, while others benefit from ongoing support over months or years. Your counselor will work with you to set goals and regularly evaluate progress to determine the best approach for you.